Summary:
Responsible for identifying and resolving system issues, analyzing system metrics, and writing and maintaining monitoring scripts and reports. System Monitoring Specialists must have strong technical skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Duties and Responsibilities:
- Monitor the performance and health of IT systems
- Identify and resolve system issues
- Analyses system metrics to identify trends and patterns
- Write and maintain monitoring scripts and reports
- Work with other teams to ensure the smooth operation of IT systems
- Proactively identify and mitigate potential system issues
- Provide technical support to IT staff and other departments
- Document system monitoring procedures and processes
- Stay up-to-date on the latest system monitoring technologies and best practices
Job Requirements
Diploma: Bachelor's degree in computer science, information technology, or a related field .
Certifications: one to tow years of experience .
Technical competencies
- Monitor the performance and health of IT systems
- Identify and resolve system issues
- Analyses system metrics to identify trends and patterns
- Write and maintain monitoring scripts and reports
- Work with other teams to ensure the smooth operation of IT systems
- Proactively identify and mitigate potential system issues
- Provide technical support to IT staff and other departments
- Document system monitoring procedures and processes
- Stay up-to-date on the latest system monitoring technologies and best practices