Customer service agents play a vital role in any organization by providing customer support and assistance. They are responsible for answering and responding to customer inquiries, resolving customer problems and complaints, and following up with customers to ensure satisfaction. Customer service agents must have excellent communication skills and be able to work under pressure and handle difficult customers

  The Information Security Engineer is responsible for designing, implementing, and maintaining the organization's information security policies, procedures, and technical safeguards. The role ensures compliance with regulatory requirements, industry standards, and best practices to protect sensitive customer and organizational data. This position is critical to mitigating risks and enabling the company to deliver secure fintech solutions to its clients.

manages daily liquidity, cash flow, and payment operations to ensure smooth and secure financial transactions. The role focuses on cash forecasting, optimizing fund utilization, and maintaining banking and payment partner relationships, while ensuring compliance with financial regulations and internal controls.  

Job summary:

The Software Engineer is responsible for designing, developing, testing, deploying, and maintaining secure, scalable, and high-performance software solutions that support the company’s digital products and fintech operations.

The role involves developing web and application-based systems, building and integrating APIs and software services, improving system architecture and performance, managing software development and deployment processes, and ensuring that solutions follow industry security, quality, and compliance standards.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

يقوم مندوب المبيعات بالترويج لخدمات ومنتجات الشركة المتمثلة في خدمات الدفع بالبطاقة المحلية و الخدمات المضافة التابعة للشركة، وزيادة مبيعات التجار الحاليين واستقطاب نقاط بيع جديدة ، بما يساهم في توسيع قاعدة التجار وزيادة حجم الحركات البيعية.

الخدمات التي يروّج لها مندوب المبيعات:

• الخدمات المضافة.
• خدمات البطاقات المحلية.
• نشر وتركيب أجهزة نقاط البيع.
• توزيع المواد التسويقية لدى نقاط البيع.
• برنامج نقاط البيع.
• بوابة التاجر الإلكترونية

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

• Assist the HR Officer in the development and implementation of the HR strategy.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Help HR Officer to complete the Pay Review process, Staff Attitude Survey and HR Business Planning process.
• Assist in administration and coordination of business and training related travel, processing of medical claim, overtime and relocation of all staff.
• Develop ,compensation and benefits packages and ensure the implementation process
• Assist in developing and implementing training and development plans and ensure the plan execution in smoothly manner
• Plan quarterly and annual performance review sessions and update employees records accordingly
• Maintain employee KPIs and target and ensure that accuracy of measurement tools.
• Inform employees about additional benefits they’re eligible
• Update employee records with new hire information and/or changes in employment status
• Maintain organizational charts and detailed job descriptions along with salary structure
• Forecast hiring needs based on business need and ensure recruitment process runs smoothly
• Ensuring new hire paperwork is completed and processed, also informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Develop and implement HR policies throughout the organization
• Ensure HR processes, procedures, and standards are updated, meet the company standard and well communicated to all employees
• Meets and exceeds expectations of employees by utilizing leadership skills and motivation techniques to maximize employee productivity and satisfaction
• Together with the Group HR Manager creates a positive work environment for all employees.
• To fulfill other tasks that may from time to time be required to be performed by the HR Manager or other Senior Management.
• Generate the relevant personnel administration reports as and when required.
• Attend to staff queries regarding details of their personal information and entitlements.

Qualification & Key Capabilities:

• Minimum of 2 years HR and administrative experience within a busy office environment.
• B.Sc. degree in Business Administration or equitant.
• Computer literacy with a good working knowledge Microsoft Office applications including word, excel, outlook etc.
• Ability to analyse information for preparation of reports and/or other documentation.
• Excellent interpersonal skills including the ability to maintain confidentiality.
• Ability to work on own initiative as well as part of a team.
• Excellent time management and organizational skills.